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Terms of Use

1. TERMS

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. USE LICENSE

  • Permission is granted to temporarily download one copy of the materials (information or software) on BG Consulting Group, Inc.’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
  • Modify or copy the materials;
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer any software contained on BG Consulting Group, Inc.’s web site;
  • Remove any copyright or other proprietary notations from the materials; or
  • Transfer the materials to another person or “mirror” the materials on any other server.
  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by BG Consulting Group, Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. DISCLAIMER

The materials on BG Consulting Group, Inc.’s web site are provided “as is”. BG Consulting Group, Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, BG Consulting Group, Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. LIMITATIONS

In no event shall BG Consulting Group, Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on BG Consulting Group, Inc.’s Internet site, even if BG Consulting Group, Inc. or a BG Consulting Group, Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. REVISIONS AND ERRATA

The materials appearing on BG Consulting Group, Inc.’s web site could include technical, typographical, or photographic errors. BG Consulting Group, Inc. does not warrant that any of the materials on its web site are accurate, complete, or current. BG Consulting Group, Inc. may make changes to the materials contained on its web site at any time without notice. BG Consulting Group, Inc. does not, however, make any commitment to update the materials.

6. LINKS

BG Consulting Group, Inc. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

7. SITE TERMS OF USE MODIFICATIONS

BG Consulting Group, Inc. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by BG Consulting Group, Inc. of the site. Use of any such linked web site is at the user’s own risk.

8. GOVERNING LAW

Any claim relating to BG Consulting Group, Inc.’s web site shall be governed by the laws of the State of Massachusetts without regard to its conflict of law provisions.

9. 30 DAY RETURN POLICY

Before issuing a chargeback, please reach out to our support team before doing this in-case an order is not credited or else you may forfeit your VIN and account permanently by submitting a chargeback while having the product in your possession. We are very fair with our return policy and money back guarantee policy. However, due to fraud concerns, any customer using a chargebacks via their credit card while still having the product in their possession will have their BT Moto account revoked, any previous orders negated, device serial number flagged and VIN number flagged. There will be no further account support, tuning support, stock file support, or any product requests. This information will be relayed to our dealer network of 125 motorcycle vendors and added to their databases as well. 

All items wanting to be returned MUST be reported within 30 days of the original invoice date. No items will be returnable after 30 days for a full refund. To return an item, it must be in brand new condition / unused with original packaging within 30 days. If it is a tuning product it must be on the factory map when it returns.  If the device is returned and the tuning file was kept, the refund will be null.  If the item cannot be resold or is a special order or custom made item, we cannot accept a return. 

If the package is returned to BT Moto or manufacturer, you will be responsible for the return shipping costs and pay a 25% restocking fee if you choose to not have the item reshipped after 30 days. 

Shipping is non-refundable in either direction. If your product qualified for free shipping and you are returning the item, a $25 shipping fee will be assessed for all USA orders and $80 for all international orders. These shipping fees will be taken directly from your refund. 

Digital files are 100% non-refundable once the file(s) have been sent to the purchaser.

Credit card processing fees are charged at 3.9% +.30c fee on BT Moto's side for the entire order. The 3.9% +.30c is non-refundable from the total order as the credit card company does not release it for a return. 

General Terms and Conditions applicable to Use of a Web Site.

10. SHIPPING TERMS & CONDITIONS

Items for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of record in the destination country and is solely responsible for all Import Fees associated with shipped items.

11. BT MOTO

BT Moto is separate from BrenTuning, LLC or BrenSpeed and is not affiliated in any way.

12. COMPETITION USE PRODUCTS

Competition use only parts are clearly labeled as competition use only in the product listing page and may only be used according to the guidelines posted on our Emissions Notice to Customers in California page